At 007 Stratfords Taxis we commit to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website or Facebook page, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to rich.2harvey@btinternet.com or by writing to 007 Stratfords Taxis, Unit 37 Timothy’s Bridge Road, Stratford upon Avon CV37 9NQ
007 Stratfords Taxis is the trading name of Distinctive Taxis, a taxi and private hire company.
Distinctive Taxis is a private limited company registered in England (No. 07798328). Our registered office is Unit 37 Timothy’s Bridge Road, Stratford upon Avon CV37 9NQ. Our trading office is Unit 37 Timothy’s Bridge Road, Stratford upon Avon CV37 9NQ.
We are a ‘data controller’ and a ‘data processor’ for the purposes of the Data Protection Act 1998 and (from 25 May 2018) the EU General Data Protection Regulation 2016/679 (“Data Protection Law”). This means that we are responsible for, and control the processing of, your personal information.
How do we collect information from you?
We obtain information about you when you in different ways such as:
What type of information is collected from you?
The personal information we collect might include your name, address, email address, phone number and information regarding what pages are accessed.
We will only use this information:
Legal Basis
In some cases, we will only use personal information where we have consent or because we need to use it to fulfil a contract.
However, there are other lawful reasons that allow us to process personal information and one of those is called ‘legitimate interests’. This means that you are an existing or past client or prospect with whom we have spoken and met and with whom we have already communicated by email and or phone.
Whenever we process your Personal Information under the ‘legitimate interest’ lawful basis we make sure that we consider your rights and interests and will not process your personal information if we feel that there is an imbalance.
Some examples of where we have a legitimate interest to process your Personal information are where we, use your personal information for data analytics, conducting research to better understand who our prospects are, improving our services or for complying with the requirements of Her Majesties Revenue and Customs (HMRC).
How is your information used?
We may use your information to:
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share this information or process this data with third parties for marketing purposes unless this is explicitly explained to you and you agree to your information being shared; for example, with social media consultants, email broadcast platforms, printers and fulfilment houses with whom we commission marketing. You control if you opt in or opt out of this agreement.
Third Party Service Providers working on our behalf: We may pass your personal data to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example for providing taxis services you have requested that we are not able to fulfil ourselves at that time). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep data you have supplied us to process secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information or data you have supplied to us to third parties beyond 007 Stratford’s Taxis for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive emails from us all emails will have unsubscribe facilities and this will be applied to all forms of communication we might otherwise use to communicate with you. If you do not want to receive direct mail from us a clear address will be displayed to which an instruction to cease communicating can be sent. If you do not want to receive social media messaging or marketing from us you can email: rich.2harvey@btinternet.com or a campaign specific email address set-up as part of campaigns launched and managed by us.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: rich.2harvey@btinternet.com or clicking the unsubscribe link at the bottom of the relevant communication.
How you can access and update your information
The accuracy of your information is important to us. To ensure we have the most up-to-date and correct information for you: you can submit your information by email to rich.2harvey@btinternet.com.
You have the right to ask for a copy of the information 007 Stratford’s Taxis holds about you (we may charge £10 for information requests to cover our costs in sourcing and providing you with details of the information we hold about you).
Security precautions in place to protect the loss, misuse or alteration of information held on you
When you give us personal information or where we process personal information on your behalf, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on web browsers such as Microsoft Internet Explorer, Chrome and Safari.
Non-sensitive details (email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Profiling
We may analyse your personal information to create a profile of your preferences so that we can make contact with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use the personal information of yours to detect and reduce fraud and credit risk.
Use of ‘cookies’
Like many other websites, the 007 Stratford’s Taxis website use cookies. ‘Cookies’ are small pieces of information sent by an organisation to the computer of your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your area of interest. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website contain links to other websites run by other organisations. This privacy policy applies only to our website so we encourage you to read the privacy statements on the other websites you. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from third-party sites, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring the information of your outside of Europe
As part of the services offered to you through this or campaign websites, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in March 2019.